Returns Policy

Returns Policy for Nasal Dilator Nose Strips

Thank you for purchasing our nasal dilator nose strips. Your satisfaction is important to us. If you are not completely happy with your purchase, please review our returns policy below:

Return Eligibility

• Due to hygiene reasons, nasal strips that have been opened or used are not eligible for return unless defective or damaged.
• Items must be returned within [30 days] of receipt.
• Unopened, unused, and in original packaging items are eligible for return.

Return Process

• To initiate a return, contact us at info@somniasleep.co.uk with your order number and reason for return.
• We will provide you with instructions on how to return the product.

Return Shipping

• Customers are responsible for return shipping costs unless the product is defective or incorrect.
• We recommend using a trackable shipping method to ensure your return is received.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of the refund.
• Approved refunds will be issued to your original payment method within [7-10 business days].
• Shipping fees are non-refundable unless the product was defective or sent incorrectly.

Damaged or Defective Items

• If your nasal strips are damaged or defective upon arrival, please contact us immediately with photos, and we will assist with a replacement or refund.

Note: For health and hygiene reasons, we cannot accept returns or exchanges on used nasal strips.

If you have any questions about our returns process, please contact us at info@somniasleep.co.uk.